Privacy Policy
Your Privacy is Our Priority
Effective Date: 10 July 2025
Welcome to tapNeat – the platform that empowers food and beverage businesses to bring their menus online and lets customers easily order food with flexible delivery and payment options.
1. Information We Collect
- Personal Information: Name, email address, phone number, delivery address, and payment details (secured and tokenized).
- Business Information: Restaurant name, menu details, pricing, delivery zones, etc.
- Order Information: Items ordered, order preferences, payment type, delivery type, and timestamps.
- Technical Data: Device type, IP address, browser type, and usage logs (to improve performance).
2. How We Use Your Information
- Provide and operate the tapNeat platform.
- Process orders and enable secure payments.
- Customize the user experience and improve our services.
- Communicate with users (order updates, customer support, notifications).
- Comply with legal obligations and prevent fraud.
3. Sharing Your Information
- Payment gateways (secure and encrypted).
- Delivery partners to fulfill orders.
- Service providers who assist in hosting and analytics.
- Law enforcement or regulators where legally required.
4. Data Security
We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.
5. Your Rights
- Access the information we hold about you.
- Request corrections or deletion of your personal data.
- Object to or restrict certain processing activities.
6. Cookies and Tracking
tapNeat may use cookies and similar technologies to enhance your experience. You can manage your preferences through your browser settings.
7. Children’s Privacy
tapNeat is not intended for use by individuals under the age of 16. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or requests regarding your data or this policy, please contact us at:
Email: support@tapneat.com
Website: www.tapneat.com
10. Request Account Deletion
If you wish to request deletion of your personal information, please provide your email address below. We will process your request within 30 days.
